A glossary of the often complex terms describing the amazing nature of ‘groundwater’

In a little under two years, hydrologists at the Arizona Department of Water Resources have completed studies of groundwater conditions in two regions at opposite ends of south-central Arizona - the Pinal Active Management Area south and east of Phoenix and the Lower Hassayampa Sub-basin, an area west of the White Tank mountains and northwest of Phoenix.

New ADWR Wells Unit “search engine” now making customer service better and faster

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New ADWR Wells Unit “search engine” now making customer service better and faster than ever

Since the arrival of the 2020 COVID pandemic in mid-March, private businesses and public services alike have struggled to confront the same challenge:

How do we serve our customers as efficiently as before the pandemic?

How do state agencies with significant customer-service mandates, for example, provide the same level of service when the majority of our staff is now disbursed, performing jobs remotely that once upon a time were done from a single, hive-like office?

The answer, of course, is that they innovate.