Dear Mr. Guenther,

Sent: Tue 1-15-2008 at 6:47 PM

First let me thank you for approving our request to haul water to Grand Canyon West. 
Your approval literally prevented a crisis from occurring and I can't thank you enough. 
The reason I am writing to you again is to let you know that my staff and I have been 
diligently working on the pipeline since before I submitted the last request and have 
made considerable headway in repairing the pipeline. To date we have located several 
breaks in the pipeline that were all attributed to the water freezing in the pipe and 
have repaired them all. 

Despite making all the necessary repairs, we are still only able to obtain flow through 
the pipe for a couple of hours a day and the flow is very limited. What is happening is 
that because the pipe was never installed correctly to a sufficient depth below grade 
to prevent freezing, the pipeline is still freezing at night and remains frozen until 
about 2:00 p.m. when we begin to get a limited flow in the pipe, which lasts for a 
couple of hours before refreezing. Fortunately we have not had any additional breaks, 
but we are still very limited in the amount of water we can receive from our well. We 
have been trenching with rented backhoes and trenchers to bury the exposed pipline as 
quickly as possible, but it appears as if this will take several weeks to complete this 
task due to the terrain and road conditions. 

With another cold spell forecasted to occur in the next few days we are very concerned 
that it may get cold enough again to break the pipeline before we can get the exposed 
line buried. This in conjunction with the current limited pumping capacity of our 
system leads me to request an extension of your current approval to haul water from 
Joshua Valley Water Company. I am hoping we can obtain your approval to haul water 
until such time that we can complete our efforts to bury the pipeline or until the 
weather conditions change and freezing is no longer an issue. 

I am hopeful that you will approve our request prior to the current approval expiring 
on the 18th of this month in order to avoid a major crisis for the area. If you should 
have further questions or are in need of more information, please contact me directly. 
Thank you in advance for your consideration of this request.

Sincerely,

Scott Pfeiffer
Director of Maintenance
Grand Canyon Resort Corp.

scott_pfeiffer@grandcanyonresort.com 
Home 928-757-3188
Work 928-769-2419-ext-208
Cell 602-799-4014